Authentic Sand Ugg Ultra Tall Boots 5245

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SHIPPING

    * Ship to every corner of the world and do free shipping to most countries.
    * International shipping is handled by International Transport Company, within 1 week time delivery usually.
    * Most international shipments are shipped via DHL (or other express way ) mainly in retailing, while for wholesaling, Please contact us now, click to join us now! That is why you can enjoy free shipping to UK, AU, USA, etc and great discount offering here off retailing. Save more money now enjoying real brand new quality.
    * All the packages will be mailed inside another box!
    * After placing orders, we will tell you the Tracking Number by email .You can check you email during two days.

      Friendly Notice: If you do not receive your order within 10 days, contact us at once!

RETURN POLICY

Our tenet: "Customer First, Quality First, the supremacy of credibility" Here we offer a comprehensive return policy to you.Product to be returned or exchanged must be never wear and tear, thoroughly clean and contain all the original packaging and labels. Before returning, please send an email giving reasons as to why you are requesting a refund. You will then be given instructions as to how to return the item. Be attention, the costs associated with the return of goods are the consumer responsibility. We only accept the following reasons returns.

    *. I'm not satisfied with the color/size.
        In 8 days (from the date you received the products ), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need returen the products in original package (You should charge the shipping fees). The products should be never used (except tryout). When we receive the products, we will replace it with new ones and ship them back to you.

    *.You send the wrong product/color/size. 'The Product is in bad quality.
       In 7 days (from the date products were received), if you find the products are not what you ordered or are with quality problems (Non-human factors or non-resistant external damage), please contact us and send a picture of the product you received (to prove our mistakes), it can be returned for repair and exchanged. You need return the products in original package.When we receive the products sent back, we will replace it with new ones and reship the right to you immediately.

EXCHANGES

    * We will accept exchanges for a different color or size within only 20 days of the original order dispatch date. Please contact us with your Order ID and one will help you. If you would like to exchange items to a different style, you would have to return your items for a refund (as per Return policy) and place a new order for the style you prefer.
    * Contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
    * We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. Additionally, We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
    * Friendly Notice: Please carefully select your product and size. If you want to return the goods because of your careless mistake, you have to pay the back and forth freight.

ORDER CANCELLATION

    * Cancellation of an order must be requested before the order has been dispatched, or it will incur cancellation fee, which is a 10% of the total order amount.Because we process all orders as quickly as possible within 1-2 days after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.

Friendly Notice

   If you did not receive your tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders tracking.

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